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  • Melville, NY
  • Kimberly Pendergast

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Commercial Know your Customer (KYC) Quality Assurance (QA) Lead

Strategic Staffing Solutions • Melville, NY

Posted 15 days ago

Job Snapshot

Banking - Financial Services


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Job Description

Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions company with 25 years experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries.  A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S!

Strategic Staffing Solutions (S3) is currently looking for Commercial Know your Customer (KYC) Quality Assurance (QA) Lead for for a contract to hire opening with one of our Fortune 500 clients in Melville, NY. 


Job Description: 

The Commercial Operations team supports our clients and client bankers to set up relationships and provide ongoing servicing support.

The Commercial Know your Customer (KYC) Quality Assurance (QA) Lead is responsible for ensuring that the Commercial Bank meets Anti-Money Laundering (AML) rules as dictated by regulations. Candidates should have strong knowledge of AML and KYC programs, regulations, standards and compliance requirements, as well as, corporate/legal formation documentation and structures. They will review cases from the Fulfillment team to assure procedures are followed and that requirements are met and escalate cases to business risk office as needed. In addition, the KYC QA Lead will consult on complex cases to leverage their knowledge and assist Fulfillment. This person will partner with Fulfillment to address findings, assure corrections are completed, and identify gaps in procedures or process improvements that could prevent issues prospectively.


- Determine KYC requirements for clients based on type of structure and relationship
- Assist with workflow coordination
- Assess cases for completeness, accuracy and adherence to KYC procedures
- Identify and document findings. Communicate results to Fulfillment Manager. Ensure resolution, document and re-review case for completeness.
- Send case to Front Line for approval and closure.
- Partner with Fulfillment Manager and AML Advisory team on escalations and red flags.
- Follow policies and procedures to assure consistent adherence to requirements
- Identify process improvements
- Share best practices with teammates
- Cross-train on various lines of business to flex in cases of high volume or tight timelines and to back up teammates
- Teamwork, communication, judgement and positive demeanor are a must

Job Requirements


- Bachelor’s degree or military experience
- At least 2 years of experience working in Operations driven by regulatory requirements
- At least 2 years of experience servicing clients
- Proficient in Microsoft Office
- Strong attention to detail, keen problem solving skills, and communicates effectively with both external and internal customers
- Ability to engage in interactive dialogue with process partners through active listening
- Effectively prioritize work to ensure efficiency and conducts research as needed

Preferred Qualifications:

- At least 1 year of experience in Commercial Banking
- At least 2 years of experience working with AML/KYC
- At least 1 year of experience working with Audit
- At least 1 year of experience working with Compliance
- At least 1 year of experience working with Legal
- At least 1 year of experience working with Risk

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