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Customer Service Representative- Entry Level

Executive Consultant Group Latham Full-Time
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Executive Consultant Group, Inc. is looking for individuals to help continue growth in our telecommunications department. Our employees are key factors while we focus on helping our clients succeed. As an Executive Sales Rep, this individual will be handling all communication between our customers and clients.

At ECG, our goal is to provide the top customer service to our clients and employees and while this is our goal, we have proven to be the number one choice in the North East. Our organization has continued to grow rapidly and we intend to grow another 75% by the end of 2019.

We provide full training and all product knowledge for this position.

Responsibilities Include:

  • Assisting customers with any questions or concerns
  • Placing any orders, billing adjustments, or adding promotional value
  • Design cost estimation of new/replacement contracts
  • Conducting interviews both inside/outside of office
  • Managing throughout the company
  • Training new programs, and systems to employees

Requirements Include:

  • A desire to work with people on a daily basis in a professional business setting
  • Excellent communication skills (ex. Public Speaking)
  • High School Diploma/GED
  • Little to some experience in sales preferred (ex. Retail, Server, Human Resources, Office Management)
  • A passion for growth and development 

Recommended skills

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Server (Computer Science)
Training
Human Resources
Public Speaking
Passionate

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Customer Service Representative- Entry Level
Estimated Salary: $69K
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Executive Consultant Group, Inc. is located in Albany, New York. Executive Consultant Group is proud to be the leader in providing businesses and consumers in the capital region. Our goal is to focus on providing the best services for our clients. We keep the professional image and reputation for our clients through face-to-face sales and marketing. While doing this, we have grown to be number one in our client’s eyes for all marketing needs.

We deliver new and innovative ways to market, advertise and enhance sales for our client’s customers. By strengthening relationships with our clients, we have been able to promote growth and development for them as well as ourselves. By focusing our efforts on a direct, relationship-based marketing approach, we can bring our clients life-long customers with increased brand recognition.  

At Executive Consultant Group, we focus on being the best at what we do by adapting to each individual client’s needs. With a proven record of accomplishment of success, we have separated ourselves as a top performer in the industry. Due to our success, as well as our clients’ demands, our goal this year is to grow by another 50%.

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