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Company Contact Info
- Jacksonville, FL
- Walter Mitchell
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Customer Service Representative
BCforward • Jacksonville, FL
Posted 1 day ago
Contract to Hire
Banking - Financial Services
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The representative role is inclusive to a team environment assisting clients, both internal (Financial Advisor's) and external (participants in corporate sponsored retirement plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.
- Professional Demeanor: Ability to conduct oneself with patience, composure, and appropriate attitude
- Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client’s requests
- Problem Solving and Decision Making Skills: Use good research and problem solving skills; know where to go to resolve problems
- Initiative: Demonstrate a “self-starter” behavior and a willingness to help others
- Communication Skills: Communicate effectively, actively listen and follow-up with questions and updates to involved parties
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