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Automotive Service Advisor / Service Writer

Bayshore Chrysler Jeep Dodge Pasadena Full-Time
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AUTOMOTIVE SERVICE ADVISOR / AUTOMOTIVE SERVICE CONSULTANT– Benefits – PTO


Job Description:

  • Automotive Service Advisors greet customers and assist them with any inquiries they may have
  • Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle
  • Selling Service directly to the customer on the frontlines
  • Service Advisors prioritize required services, and are prepared to provide options upon request
  • Document declines for services and ask for follow-up on future service considerations
  • Keep customers informed on completion times, service expenses, and possible changes
  • Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed
  • Spend quality time building a professional relationship with the customer 
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle


Join our winning automotive service team - apply today!

  • 2 years of Service Advisor experience is required
  • Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic computer and internet proficiency required
  • Valid U.S. driver's license with a clean driving record

Recommended skills

Extroverted
Social Skills

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About the company

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$74K
Below Avg. Average Above Avg.

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Automotive Service Advisor / Service Writer
Estimated Salary: $88K
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Job ID: 0054M

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