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Company Contact Info

  • 700 East Lake Cook Road
    Buffalo Grove, IL 60089
  • Catherine Moser
  • Phone: 999999999

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Contact Center Associate -Customer Service - Personal Banking--Buffalo Grove, IL-1700018657

Bank of Montreal • Buffalo Grove, IL

Posted 6 days ago

Job Snapshot

Full-Time
Experience - 1 to 3 years
Degree - Graduate Degree
Banking - Financial Services
Finance
2

Applicants

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Job Description

Contact Center Associate -Customer Service - Personal Banking--Buffalo Grove, IL-1700018657


 

Buffalo Grove Contact Center

770 E Lake Cook Road

Buffalo Grove, Il 60089

Start Date - November 20, 2017

Full-time, various shifts

 

Do you have what it takes to exceed our customers’ expectations? We’re looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.

 

At BMO Harris Bank, the customer is always front and center. That’s why we’re focused on providing them with sound financial advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO.

 

As a Customer Contact Center Associate, you will:

 

• Act as a first line of contact and trusted consultant to our customers.

• Understand our customers' needs and recommend the right products and services to meet them

• Use critical thinking to remain solution-focused and recognize the big picture

• Identify opportunities to help our customers and grow our business

• Receive extensive coaching and training to prepare you to be successful in this role

Job Requirements

  • Positive, enthusiastic attitude, with strong people skills
  • Experience in customer service roles
  • Flexibility - we are a 24/7 environment and offer a variety of shifts
  • The ability to multi-task, with above-average computer skills


At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://bmoharriscareers.com


To submit your application for this job, please go to:

https://bmo.taleo.net/careersection/2/jobdetail.ftl?job=1700018657&lang=en_GB


BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities.

Job ID: 1700018657
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