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Collections Specialist/billing specialist/accounts receivable/billing coordinator/collection coordinator/billing analyst

Spectraforce Technologies Inc San Diego Full-Time
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  • We are looking for business-to-business collections experience, strong customer service, and able to perform complex account reconciliation, Accounts Receivable. Ideal candidate will have an Associate’s Degree or if no degree, strong experience exceeding 3 years.
  • This is not a call center (dial for dollars) atmosphere.
  • Customer service, working with hospitals.
  • Will be working with large volume accounts, must be able to prioritize and multi task.
  • This is a fast paced position with about 35 in the group.
  • Requires excellent communication skills, both verbal and written. Intermediate MS Excel skills required.


Essential Functions

Primary responsibility for monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer issues related to non-payment; conduct payment negotiation. Works closely with Contracts, Credit, Billing, Database and Accounts Receivable areas to identify and resolve issues affecting timely account payment. Ability to assist the Portfolio team with handling high telephone volume.


  • Collection Activities
  • Collect customer payments in accordance with payment due dates
  • Communicate with customers in a positive and friendly manner Both Verbal and written
  • Identify issues attributing to account delinquency
  • Perform reconciliations as necessary to resolve non-payment issues
  • Negotiate payment dates on delinquent accounts
  • Review and monitor assigned accounts and all applicable collections reports
  • Provide timely follow up on payment arrangements
  • Maintain required level of documentation on collection efforts
  • Escalate delinquent accounts as per the Escalation Protocol
  • Complete all reports on delinquent accounts by the established deadlines
  • Analytical thinking
  • Ability to prioritize work in consideration of deadlines

Skills required

Customer Service
Maintain Indexed Record
Billing Systems


Career Path

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Collections Specialist/billing specialist/accounts receivable/billing coordinator/collection coordinator/billing analyst
Estimated Salary: $44K
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Think you're the perfect candidate?
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Spectraforce is a leading global services firm that provides a portfolio of consulting, staffing and outsourcing services and solutions to a broad range of clients and industries worldwide. We are headquartered in Raleigh, NC, USA and have offshore global delivery centers in Pune, Chandigarh and Hyderabad, India.

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