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Company Contact Info

  • Florissant, MO
  • Jesse Meade

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Health Care Collector

CREDIT CONTROL • Florissant, MO

Posted 7 days ago

Job Snapshot

Full-Time
Degree - Graduate Degree
Healthcare - Health Services
Health Care
1

Applicant

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Job Description

Job Description:

  • Performs basic problem solving to resolve financial conflicts, and obtains immediate payment resolution to pay off debt.
  • Negotiates debt resolution on medical accounts with delinquent customers through telephone contact to become current, while maintaining a high standard of professionalism and tact.
  • Performs basic tasks to obtain location information for consumers (i.e. Residence address, phone number and place of employment)

Job Requirements

Requirements:

  • Must have at least two years collections experience, and at least one of those years in medical collections.
  • High School graduate, or higher.
  • The ability to multi-task and toggle between different computer programs.
  • Knowledge of FDCPA, HIPPA and other regulatory guidelines for the collection industry.
  • Ability to meet department attendance guidelines, which include 40 hours weekly and shifts that include evenings and weekends.
  • Excellent communication verbal and written communication skills.
  • Ability to be compassionate and to show understanding to those individuals who are in difficult situations.
  • English/Spanish bilingual a plus.
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