Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Jersey City, NJ
  • HR-Talent Acquisitions

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Email Send Failed!

Full Time Customer Service Associate

Jersey City, NJ

Posted 14 days ago

Job Snapshot

Travel - None
Experience - None
Degree - High School
$25,000.00 +
Accounting - Finance, Sales - Marketing, Retail
Customer Service


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Customer Service Associate Tasks & Duties:

  • Enter all orders, from a variety of sources: telephone, fax, mail, e-mail, electronic – whether directly from customers or from other client departments.

  • Connect with customers through outbound calls as needed. This could include following-up on purchases, comp copy feedback, or communicating special product deals.

  • Maintain a thorough knowledge of the client product line, policies, and special programs and effectively apply this knowledge to all customer service situations.

  • Enter all customer credits and returns. Perform necessary research to allow timely processing of customer credits or other financial adjustments.

  • Interact with other client team members regarding activity from key accounts to help build a customer profile that becomes a basis for account growth, customer satisfaction, and customer loyalty.

  • Maintain adequate customer service files and appropriate supporting documents.

  • Verify the accuracy and completeness of customer orders with the Distribution team prior to shipment.

  • Assist Customer Service Manager with new Customer Service Associate training as needed.

  • Perform related and special duties as assigned.

Job Requirements

Customer Service Associate Requirements:

  • High School Diploma or Equivalent

  • No prior experience is necessary we provide on the job training for all of our Customer Service Associates

  • Applicants should be posses excellent communication and interpersonal skills with a passion for customer service

  • Computer Literacy is required (MacOS, Windows)

  • Detail Oriented, meets Quality Assurance and Standard Operational Procedure Requirements
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Average Salaries for

This estimated salary is an approximation based on compensation data points gathered from similar job postings or existing salaries for the same or similar job title within the same market. Average salary insights are based on aggregate data and are not specific to any individual job posting.

Customer Service Associate (Office and Administrative Support)

Jersey City, NJ