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Customer Service

Bay State Search LLC • Princeton, NJ

Posted 9 days ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service
51

Applicants

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Job Description

Bay State Search has partnered with our client in Princeton, NJ to find an individual to fill a Customer Service position.


Responsibilities:

  • Provides support, collects information, and/or provide guidance to benefit customers.
  • Prepares correspondence and performs outreach to clients as outlined in the project plan
  • Answering phone calls and written inquiries
  • Serves as liaison between company development and consulting teams in the enhancement of client systems, when appropriate
  • Supports the design and production of client status reports and training materials

Job Requirements

Qualifications:

  • Bachelor’s degree
  • Excellent organizational skills
  • Outstanding communication skills - both oral and written
  • Ability to manage multiple tasks or clients simultaneously in a fast paced environment
  • Proficient/advanced use of Windows Operating Systems and Internet Browsing Applications
  • Experience using Microsoft suite, including: PowerPoint, Access, Excel, Word and other databases
  • Call Center/Client Service Experience strongly preferred


For immediate consideration please contact Tina Trinh at [Click Here to Email Your Resumé] or at 617-449-7028

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