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- Miami, FL
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Bank Operations Manager
Albion Staffing Solutions, Inc. • Miami, FL
Posted 13 days ago
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Only Local Candidates will be considered.
We are seeking a Bank Operations Manager for a boutique bank in the Brickell Area.
- develop and implement a strategy to ensure full delivery of operational SLA’s
- drive automation and efficiencies through technology
- develop metrics/SLA’s to measure operational performance and efficiencies
- build and develop strong, productive relationships with all key internal and external stakeholders to ensure efficiency, customer satisfaction, compliance and cost management
- develop and implement operations solutions tied to strategic business priorities
- resolve service issues and provide accurate forecasts of workload and resource requirements
- continually review processes and procedures, identifying opportunities to enhance service delivery and operational effectiveness
- develop plans to ensure high productivity and efficiency while minimizing risk
- ensure operational processes are robust and in-line with the risk and regulatory frameworks while challenging processes
- promote a positive working environment focused on results and service delivery via effective coaching and team development
- actively support and promote a culture of change and ensure day-to-day service quality is maintained through periods of strategic change
- prepare annual development plans, budgets, and a practical approach to monitoring the execution of same
- develop, implement and monitor end-to-end back office processes
The above is a description of the ordinary duties of the position. It should be expected that, from time to time, other duties both related and unrelated to the above may be assigned and therefore required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- 3 - 5 years experience in banking operations, (Deposit Operations and/or Loan Servicing required) with a minimum of 2 in a management capacity
- Exceptional Microsoft Office skills, familiarity with Microsoft Reporting Services and Core Banking Systems
- Strong business acumen and excellent relationship management skills across all levels
- Strong leadership, and the ability develop and execute on strategy
- Strong analytical ability, decision making and problem solving skills
- Budget and expense management understanding
- Bachelor’s degree required
If you have the necessary qualifications and experience for this position and are legally able to work in the USA, we would like to hear from you. Drug/Background testing may be required.
Albion is "BIG on Quality" and offers the full range of staffing services including Executive Recruitment, Temporary, Temp-to-Hire and Contract/Management. Please visit our website at www.AlbionStaffing.com.