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Sales and Customer Service Associate

LYNX INCORPORATED Indianapolis Full-Time
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Sales and Customer Service Associate

The Company:

Lynx, Inc. is paving the way for client and customer relations in the Indianapolis area. Since opening our doors for business, we have represented our clients and provided the best customer retention through our commitment to courteous, professional and service-specific presentations. For our customers, we create a positive and long-lasting impression, and to our clients we provide a loyal and happy customer. 

Some unique perks for joining our team:
  • Amazing coffee
  •  Gym Memberships
  •  Opportunities for PTO
  •  Weekly Bonuses


Job Purpose:


Customer service, sales, upselling and creating the best customer experience. Serves customers by providing sales, product and service information; resolving product and service problems. Creating a great customer service focused environment for our customers.

Duties:


  • Customer service. Attracts potential customers by explaining of the new promotions we have, answering product and service questions; suggesting information about other products and services, meeting with new and existing customers.
  • Opens customer accounts.
  • Maintains customer records by updating account information.
  • Maintains financial accounts by processing customer adjustments in conjunction with our call center reps.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Customer Service and sales knowledge
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking

We accept all college and university majors, however, the following are what make up the majority of our team; marketing, business administration, advertising, communications, public relations, economics, accounting and finance, and entrepreneurial studies. 


Recommended skills

Marketing
Sales
Upselling
Accounting
Advertising
Business Administration

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$50K
Below Avg. Average Above Avg.

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Sales and Customer Service Associate
Estimated Salary: $33K
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