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Company Contact Info

  • Danbury, CT
  • Viking Resource Group\
  • Phone: 203-778-8433
  • Phone:: 203-748-5977

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Customer Service Representative

Viking Resource Group • Danbury, CT

Posted 11 days ago

Job Snapshot

Full-Time
Travel - None
Experience - 0 to 14 year(s)
Degree - High School
$12.00 - $15.00 /Hour
Bonuses and incentives are available based on performance
Credit - Loan - Collections, Telecommunications, Accounting - Finance
Admin - Clerical, Customer Service, Telecommunications
Relocation - No
71

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Job Description

Viking Resource Group has over 100 IMMEDIATE openings for experienced customer service representatives to work in a high volume telephone environment at a growing, top notch call center located in the Danbury, CT area.

Job duties include handling a large volume of customer calls for payment processing, conflict resolution and entering customer data. 

The right candidate will have 1+ years of customer service experience, strong telephone and communication skills and solid computer skills including MS Word and Excel.  Must be able to prioritize.  Strong typing and data entry skills are required.

Salary for this position starts at $12/hr base plus additional incentives based on calls handled after a probationary period for a total compensation of $13-16/hr or more.

A wide variety of day shift and evening shift opportunities are currently available.  Also part time opportunities are available.

Benefits package available after probationary period.  There is also excellent growth potential from CSR rep to lead, supervisor, trainer and more.  These are excellent entry level positions for reliable, motivated individuals.

Successful past candidates have included those with the following experience:  Customer Service Rep, Administrative Assistant, Retail Sales, Cashier, Student, Receptionist, Restaurant Customer Service, Waiter, Waitress, Sales, Sales Representative and more.

Job Requirements

Must have strong communication skills.

Must have strong computer skills.

Must have 1+ years in customer service - any field would be acceptable.

Must be able to type 40+ words per minute.

Must Have a HIGH SCHOOL DIPLOMA - SOME COLLEGE IS PREFERRED.

Must live within a reasonable commute of the Danbury, CT area
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