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M120yc6f76myl4cz01g

Customer Service Representative

Viking Resource Group Danbury Full-Time
$12.00 - $15.00 / hour
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Viking Resource Group has over 100 IMMEDIATE openings for experienced customer service representatives to work in a high volume telephone environment at a growing, top notch call center located in the Danbury, CT area.

Job duties include handling a large volume of customer calls for payment processing, conflict resolution and entering customer data. 

The right candidate will have 1+ years of customer service experience, strong telephone and communication skills and solid computer skills including MS Word and Excel.  Must be able to prioritize.  Strong typing and data entry skills are required.

Salary for this position starts at $12/hr base plus additional incentives based on calls handled after a probationary period for a total compensation of $13-16/hr or more.

A wide variety of day shift and evening shift opportunities are currently available.  Also part time opportunities are available.

Benefits package available after probationary period.  There is also excellent growth potential from CSR rep to lead, supervisor, trainer and more.  These are excellent entry level positions for reliable, motivated individuals.

Successful past candidates have included those with the following experience:  Customer Service Rep, Administrative Assistant, Retail Sales, Cashier, Student, Receptionist, Restaurant Customer Service, Waiter, Waitress, Sales, Sales Representative and more.

Must have strong communication skills.

Must have strong computer skills.

Must have 1+ years in customer service - any field would be acceptable.

Must be able to type 40+ words per minute.

Must Have a HIGH SCHOOL DIPLOMA - SOME COLLEGE IS PREFERRED.

Must live within a reasonable commute of the Danbury, CT area

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$13
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$12.00 - $15.00 / hour
Estimated Salary: $64K
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