Automotive Service Advisor
Isn’t it time to launch your automotive career?
Kolosso Chrysler Jeep Dodge, the top selling dealer in Wisconsin for 2013, is looking for Automotive Service Advisors to create the ultimate customer service experience for our guest, and to help drive business.
The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services, and be prepared to provide options upon request.
- Keep customer informed on completion times, service expenses, and possible changes.
- Ensure customer has a positive dealership experience
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
- One year of experience in a service advisor role strongly preferred
- Must have computer proficiency
- Must be able to type 30WPM (Words Per Minute)
- Valid driver's license
Kolosso's Commitment to You
We believe our employees are our greatest asset and provides an excellent environment to progress your career in the Automotive Industry. If you are motivated and meet the requirements, apply today!
- New state of the art facility
- Air condition environment
Implement Sale Strategy
Address Prospective Client
Create Sale Plan
Cultivating Long Term Relationships