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Company Contact Info

  • Kansas City, MO
  • Nicholas Laroche

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Customer Service Associate

Confiedntial • Kansas City, MO

Posted 7 days ago

Job Snapshot

Full-Time
Automotive - Motor Vehicles - Parts, Sales - Marketing, Other Great Industries
Automotive, Customer Service, Sales

Job Competition

3

Applicants

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Job Description

Fast paced Chrysler dealership is seeking a qualified Customer Service Associate. This position is responsible for preparing records, accepting payment in forms of cash/credit card/checks or outside funding. Also submitting claims to outside sources and distributors and following up on payment as needed.

Responsibilities

  • Process claims on a timely basis for each advisor or manager.
  • Efficiently and effectively coordinate with advisors to ensure proper payments.
  • Communicates issues and train others regarding compliance with dealership requirements.
  • Ensure repair order document storage complies with established corporate, legal and manufacturer’s retention requirements.
  • Responsible for working schedules.
  • Perform other duties as assigned.

Job Requirements

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Ability to multi-task and work in a fast-paced atmosphere
  • Must possess strong attention to detail
  • Working knowledge of computers (MS Word, Excel, etc.).
  • Ability to read and comprehend instructions and information
  • Excellent communication skills
  • Prior dealership experience is a plus
  • Professional personal appearance
  • All applicants must be authorized to work in the United States, be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Job ID: C*-P
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