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Medical Customer Service/Call Center - Hiring on the Spot - Last two weeks

TalentBridge Charlotte Contractor
$14.00 - $16.00 / hour
Apply Now

Medicall Call Center/Benefits Verification - Walk-ins Welcome


Walkins Welcome - Monday - Friday from 10:00am - 3pm

Location: 6000 Fairview Rd. Suite 150, Charlotte, NC 

Hiring on the Spot for Qualified Candidates!

If you have previously interviewed with TalentBridge, please contact your recruiter. 

Please bring a copy of your resume. 


Please complete the application below:

URL blocked - click to apply

Talent Bridge is recruiting for talented medical call center/customer service representatives. Responsibilities include but are not limited to: 

  • Communicate by phone with insurance Companies as a representative of a physician’s office in order to verify patient medical insurance coverage in a call center environment.
  • Enroll patients into copay assistant programs using excellent customer service skills
  • Accurate and timely claim submission and claim status
  • Reviews all patient insurance benefit information
  • Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers.
  • Reports any reimbursement trends/delays to supervisor (e.g. billing denials, claim denials, pricing errors, payments, etc.).
  • Processes any necessary insurance/patient correspondence.
  • Communicates effectively to payors and/or claims clearinghouse to ensure accurate and timely electronically filed claims.

  • Medical Insurance Experience
  • Call Center/Customer Service Experience
  • Familiarity of eligibility requirements and general benefits provided by most payers.
  • Provides exceptional customer service to internal and external customers in a call center environment; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
  • Ability to communicate effectively both orally and in writing. Ability to build productive internal/external working relationships.
  • Ability to proficiently use Microsoft Excel, Outlook and Word
If you have previously interviewed with Talent Bridge, please contact your recruiter. 

Recommended skills

Customer Service
Call Centers
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