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Customer Service in Bay Saint Louis,Mississippi
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Automotive Service Advisor

Champion Chrysler Dodge Gulfport Full-Time
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AUTOMOTIVE SERVICE ADVISOR / AUTOMOTIVE SERVICE CONSULTANT– Full Benefits – PTO - 401K

We are located in beautiful Gulfport, MS. Friendly, customer-focused environment!


Job Description:

  • Automotive Service Advisors greet customers and assist them with any inquiries they may have.
  • Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle.
  • Selling Service directly to the customer on the front-lines.
  • Service Advisors prioritize required services, and are prepared to provide options upon request.
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customers informed on completion times, service expenses, and possible changes.
  • Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed.
  • Spend quality time building a professional relationship with the customer.
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.



Join our winning automotive service team - apply today!

  • 2 years of Service Advisor experience is required
  • Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience.
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic computer and internet proficiency required.
  • Valid U.S. driver's license with a clean driving record.



Benefits:

  • Full benefits
  • Paid vacation time
  • 401k
  • Friendly, team-work environment
  • Beautiful Gulfport area surrounded by miles of beaches

Skills required

Business Development
Implement Sale Strategy
Address Prospective Client
Create Sale Plan
Negotiation
Cultivating Long Term Relationships

Location

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Automotive Service Advisor
Estimated Salary: $90K
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Job ID: 0829

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