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Receptionist

Avidity LLC Overland Park Full-Time
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Avidity is looking for a highly motivated Receptionist for our Overland Park location.  Our ideal candidate will demonstrate excellent telephone skills and prior general office experience, preferably in a financial services setting, reliability, flexibility, organizational skills and ability to multi-task. Candidates must have the ability to interact professionally with others. The receptionist will be responsible for greeting visitors/clients: answering main telephone line: taking messages: directing calls: answering basic questions regarding the business (e.g., hours of operation): conference room scheduling and other duties as assigned. This is a very busy position and the successful candidate must demonstrate professionalism and attention to detail.

In addition to being organized and able to multitask, this role requires someone with high self-motivation, a positive work ethic and someone who is excited to work with a top producing financial services brokerage.

Some of our benefits:

  • Paid holidays and vacation
  • Employer matching 401k
  • Employer sponsored medical insurance

Receptionist’s daily tasks will involve:

  • Administrative - Performs administrative tasks and other assigned duties in a timely manner. 
  • Strong communication skills at the reception desk (primary duty)
  • Strong communication skills with the onsite manage - provide timely thorough feedback daily
  • Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written
  • Position may require individual to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients
  • Oversee high volume sorting, analyzing, indexing, of insurance, legal and financial documents
  • Work alongside team to perform a range of office services including hospitality and reception duties
  • Review and process confidential and extremely time-sensitive applications and data
  • Operating copy equipment
  • Reception - Answer and forward calls to the appropriate individual (primary duties)
  • Ability to work walk/sit/stand all day
  • Handle time-sensitive material like confidential, urgent packages
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a fast moving environment
  • Consistently adhere to business procedure guidelines
  • Take direction from Manager 
  • Maintain all logs and reporting documentation; attention to detail
  • Perform other tasks as assigned by Manager

The following is required:

  • Minimum of 1-year customer service related experience 
  • Prefer a minimum of 1-year receptionist experience
  • Insurance or financial services experience a plus
  • We are looking for a team member willing to go above and beyond to help ensure client satisfaction 
  • Constantly monitor the workflow and utilize manpower in the most effective manner to ensure all service level commitments and  maximize cost-effectiveness
  • Maintain a high degree of quality control and validation of the completed work
  • Ensure operating and quality standards are met based on service objectives
  • Perform duties and special requests as assigned by Manager
  • Excellent written and verbal skills
  • Goal Driven
  • Ability to resolve customer concerns/issues
  • Ability to communicate both verbally and written with customers and company personnel
  • Ability to effectively work individually or in a team environment
  • Ability to handle multiple projects simultaneously
  • Strong organizational and administrative skills required
  • Computer proficiency in email environments, MS Word/Excel
  • Ability to adhere and administer companies policies and procedures
  • Willingness and availability to work additional hours if assigned
  • High school diploma or equivalent (GED) required
  • Abillity to obtain an insurance license within the first 120 days of employment

Recommended skills

Hardworking And Dedicated
Attention To Detail
Coordinating
Insurance
Brokerage
Professional Attitude

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$32K
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Receptionist
Estimated Salary: $38K
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