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Company Contact Info
8010 North Stemmons Freeway
Dallas, TX 75247
- Phone:: +1(214)631-9202
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Dedicated On Call Client Service Specialist - Work from home
First Call • Dallas, TX
Posted 11 days ago
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Position Title: Dedicated On-Call Client Service Specialist
Part Time Work from home
HOURS: WORK FROM HOME EVER OTHER WEEK
Monday thru Friday 6:00 PM to 7:00 AM, Friday 6:00 PM to Monday 8:00 AM
The Dedicated On-Call CSS is responsible for providing the highest level of professional job placement efforts in staffing and recruiting skilled employees.
The successful candidate must have good cell phone and internet coverage.
1. Essential Duties & Responsibilities include the following. Other duties may be assigned.
a. Fill open orders within Facilities and our Home Health Care Clients
b. Replace cancelations: Make every effort to fill shifts canceled by employees and
calling qualified personnel. Make every effort to move employees who have been canceled by a facility to another assignment
c. Obtaining Availability Information: Multiple calls as needed to all employees without complete (two week minimum) availability information
d. Take and complete requests for Private Duty in Facility and Home Care services
e. Obtain information for service requests and insurance information as needed
f. Service calls: to existing clients and prospects as directed by Branch Director
g. Recruitment: Call online applicants and inactive staff
h. Documentation: Document all calls to clients and nurses
i. Ability to work independently from your home
To perform the job successfully, an individual should demonstrate the following competencies:
a. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
b. The requirements listed below are representative of the knowledge, skill, and/or ability required
c. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and /or Experience
High School diploma or general education degree (GED); and one year related experience and/or training: or equivalent combination of education and experience.
a. Ability to apply common sense understanding to carry out instructions furnished in written or oral form
b. Ability to professionally deal with problems and solve them
a. Must be able to work with current software package.
b. Must be familiar with all product lines and customer base.
c. Must be familiar with the system and be able to input and retrieve data.
a. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
b. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
c. While performing the duties of this Job, the employee is periodically required to stand, walk and talk or hear.
This position is a great opportunity for stay at home parent or students!