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Collections/Accounts Receivable Clerk

Creative Financial Staffing Stow
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Our Stow area client is looking for a Collections / Accounts Receivable Clerk, you will be responsible for helping to support the policies and procedures of the Accounting Department.  


Responsibilities will include:

  • Makes contact with customers, via phone, email or fax

  • Applies cash receipts in US dollars and other foreign currencies.

  • Balances and reconciles general ledger cash account for receipts daily.

  • Investigates and resolves customer discrepancies.

  • Updates customer credit status in CRM module.

  • Regularly calls and informs customers of past due account statuses. 

  • Makes inquiries on customer payment status.

  • Adheres to company credit and collection standards.

  • Coordinates corrective actions with customer service for pricing/billing errors.

  • Assists with accounts payable as needed.

  • Maintains detailed records and prepares communications and reports as needed. 

  • Interacts professionally on a regular basis with staff, customers and the public.

  • Assumes additional responsibilities and performs special projects as needed or directed


  • Associate's degree or the equivalent work experience.

  • Minimum of five years’ experience:

    • In collections

    • Posting cash receipts manually and automated

    • Making credit limit decisions

    • Releasing held orders

    • Customer account clean-up

Recommended skills

Accounts Receivable
Accounts Payable
General Ledger
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