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Usability Testing Consultant-Marketing

Townsend & Associates • Parsippany, NJ

Posted 18 days ago

Job Snapshot

Experience - 3 to 5 years
Degree - 4 Year Degree
Competitive salary based on experience
Sales - Marketing, Hospitality, Other Great Industries
Marketing, Hospitality - Hotel, Other


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Job Description

Usability Testing Consultant-Marketing


  • Lead and facilitate a variety of user research methods including: observational research, user/customer interviews, usability testing, focus groups, and other research methods.
  • Create research plans for large and small initiatives.
  • Analyze research to provide designers and other stakeholders with actionable insights to improve the user experience of our product.
  • Guide testing resources in successfully completing the development and execution of detailed test cases/scripts, and developing test data requirements, working within an integrated cross-functional team.
  • Works with the cross functional teams to ensure effective implementation and usage of test management processes, deliverables and tools for all assignments including sharing and recommending of advance testing techniques and tools, changes to optimize the overall user experience.
  • Performs process and requirements analysis to develop comprehensive test strategies, test cases, test scripts, and test data requirements for complex projects and changes that typically involve multiple transactional based systems, feeds and data stores.
  • Interfaces effectively with management on organizational testing needs and incorporates feedback into overarching testing strategy.
  • Collaborates across disciplines (development, architecture, operations, project management, business partners) to improve communications, advance technical and business knowledge sharing as well as influence process improvements.
  • Effectively works within Agile Scrum/DevOps teams, acting as Scrum Master when called upon, leads the defect management process; effectively prioritizing defects, helping to determine resolution as well as root cause, providing on-going metrics and trending to aide in determining level of quality and release recommendations.
  • Tracks key testing metrics and ensures regular and consistent communication of progress towards overall testing goals to stakeholders.

Usability Testing Consultant-Marketing

Job Requirements

Usability Testing Consultant-Marketing



  • 3+ years usability testing experience.
  • 3+ years proven experience designing, developing and executing effective testing strategies.
  • 3+ years proven experience with test and defect management processes, tools, and metrics.
  • Experience working in Agile practices.
  • Experience working with continuous build and integration tools such as Jira.
  • Advanced knowledge of common testing procedures and methodologies.
  • Ability to work with business stakeholders, program/project managers, architects, etc. to understand proposed implementation to design optimal testing goals and requirements.
  • Strong working knowledge of the QA review and testing process, designing test scenarios and test scripts, including understanding of various testing techniques.
  • Experienced facilitator in defect management process and sequencing of work.
  • Experience with usability analysis & discovery such as: metric analysis, end-user interviews, usability tests, and competitive analysis.

Usability Testing Consultant-Marketing

Job ID: 18-00320
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