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Human Resources Coordinator II

Arlington, VA

Posted 13 days ago

Job Snapshot

Computer Software
Human Resources


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Job Description

Job Title:  Human Resources Coordinator II
Job ID:       17-13932
Duration: 1 year contract
Location: 800 North Glebe Road, Arlington, VA 22203
Job Description:
·         A Coordinator is a member of the Associate Services Center team, responsible for providing front-line customer service and support to associates, managers, HR Advisors, and company vendors for questions, issues, and problems related to HR (excluding benefits).
·         The Coordinator will perform administrative, transactional, and data/records management activities in support of HR and Human Resources Information System functions, including processing life-cycle transactions such as on- boarding, status changes, compensation changes, separations, etc.
·         This position demands a multi-task orientation and resourceful problem solving capabilities by accessing information stored in multiple computer systems or knowledge bases.
·         This position is responsible for efficient processing of life-cycle HR transactions, providing related administrative support and answering phone calls as required.

Job Requirements

Performance Objectives:
•        Perform transaction processing in support of HR functions, including data entry, filing, sending correspondence, etc.
•        Perform compliance and confidentiality checks for I9’s, e-Verify and non-solicitation agreements
•        Handle requests for administrative tasks and inquiries.
•        Process transactions by collecting required information or back-up documentation from employee/manager/HR, including probing for additional information if unclear, performing data entry, etc.
•        Maintain HRMS system and perform quality assurance reviews on electronic and manual transactions.
•        Provide excellent customer service.
•        Respond to both online inquiries and phone calls from HR Advisors and associates at all levels and resolve questions/issues by accessing information in multiple systems. Route/refer calls for advanced support and follow up as required.
•        Provide help on navigating internal resources on self-service and HR technology tools
•        Manage workload efficiently to fulfil commitments in a timely manner
•        Liaise between Human Resources, Payroll and other Centers of Excellence, as appropriate
•        Perform required tasks in accordance with established service level agreements (SLAs)
•        Bachelor’s degree in human resources or related area
•        0 - 2 years HR or related experience
•        Function independently as well as part of a team, having flexibility, consistency and professionalism
•        Effective verbal communication skills
•        Effective listening and reading comprehension skills
•        Strong customer service orientation
•        Confident phone presence
•        Strong ability to grasp information quickly and probe effectively when required
•        Strong organizational skills with a high sense of urgency and ability to multi-task to meet deadlines
•        Demonstrated ability to deliver effective results, meet deadlines with attention to detail
•        Effective problem-solving and follow-through skills
•        Strong computer/technical skills; previous HRMS experience preferred
•        Effective time management skills and detail-oriented
•        Ability to work positively under pressure
Nikhila Bhaskar
Desk: (732) 272 - 0284
Email: [Click Here to Email Your Resumé] | URL:
Job ID: 17-13932
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