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Business Analyst - ServiceNow

NCS Technologies, Inc. • Princeton, NJ

Posted 24 days ago

Job Snapshot

Experience - At least 5 year(s)
Degree - 4 Year Degree
Computer Software
Information Technology
Relocation - No


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Job Description

NCS has been helping enterprises staff and deliver business-critical projects for over 30 years. We are business and technology consultants who understand what works when aligning the people needed to help our clients succeed. 

Our client is looking for a Business Analyst with strong working experience on the ServiceNow platform to lead a business process re-engineering project.    This is a long term consulting role in Princeton NJ

  • Strong working experience on the ServiceNow platform

  • Manage CMDB data verification cycles to ensure a high level of data quality

  • Take a lead role in analyzing CMDB data to highlight anomalies and errors and to identify opportunities

  • Act as a liaison to various group members in identifying corrective and preventive actions

  • Identifies process and technology changes necessary to support business goals and objectives.

  • Experience in leading business process re-engineering efforts for at least one medium-to-large software project.

  • Understands the value of process-centric approach to business analysis and capability development.

Job Requirements


  • Strong analytical skills with strong excel skills.

  • Good interpersonal and communication skills

  • Good understanding of service management principles

  • Project management skills a plus

  • Must be self-directed with proven ability to make mature decisions supported by thorough data analysis.

  • 5-10 years' experience in IT operations

  • BA/BS degree in Computer Science preferred

  • 5-6 years' experience in IT operations

  • ITIL v3 Foundation certification a plus

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