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Desktop Support Specialist

3coast • Houston, TX

Posted 11 days ago

Job Snapshot

Contractor
Experience - 1 to 3 years
Degree - 2 Year Degree
Healthcare - Health Services, Computer Software, Other Great Industries
Information Technology
Relocation - No
0

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Job Description

Title:  Desktop Support Specialist

Job # SC15176

Location: Galveston. TX

Type:  6 month assignment with option to extend

Summary:  Work for one of the largest hospitals around the Galveston/Houston area. 

  • Provides basic technical support of desktop computers, thin clients, applications, and related technology.

RESPONSIBILITIES

  • Assist customers with IT related users in a Service Desk setting, troubleshooting issues and resolving where applicable remotely.
  • Respond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC/Thin Client/MAC hardware, software, and equipment to ensure optimal workstation performance.
  • Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Assist with the installation, configuration, and ongoing usability of desktop, laptops, MACs, peripheral equipment and software within established standards and guidelines.
  • Troubleshoot trouble tickets to resolve basic technical problems with desktop computing equipment primarily over the phone.
  • Provide customer assistance using Active Directory services and remote access tools.
  • Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin client computers.
  • Adheres to internal controls and reporting structure.
  •  

REQUIREMENTS

  • Education/Experience: Associates degree or equivalent in related field AND 1 year Desktop support experience.

OR

  • Experience: 3 years of Desktop support experience.

Job Requirements

Title:  Desktop Support Specialist

Job # SC15176

Location: Galveston. TX

Type:  6 month assignment with option to extend

REQUIREMENTS

  • Education/Experience: Associates degree or equivalent in related field AND 1 year Desktop support experience.

OR

  • Experience: 3 years of Desktop support experience.
Apply Now
Job ID: SC15176 - Desktop Support
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3coast

To build lasting partnerships with clients by anticipating their needs and delivering innovative and differentiated business technology strategy, services and staffing solutions that drive business results. To foster a values-based culture where business success brings both personal and professional satisfaction, and people connect with each other in meaningful ways. To provide reward and recognition to employees for their contributions

Contact Info

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