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Desktop Support Specialist

3coast • Houston, TX

Posted 15 days ago

Job Snapshot

Contractor
Experience - 1 to 3 years
Degree - 2 Year Degree
Healthcare - Health Services, Computer Software, Other Great Industries
Information Technology
Relocation - No
0

Applicant

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Job Description

Title:  Desktop Support Specialist

Job # SC15176

Location: Galveston. TX

Type:  6 month assignment with option to extend

Summary:  Work for one of the largest hospitals around the Galveston/Houston area. 

  • Provides basic technical support of desktop computers, thin clients, applications, and related technology.

RESPONSIBILITIES

  • Assist customers with IT related users in a Service Desk setting, troubleshooting issues and resolving where applicable remotely.
  • Respond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC/Thin Client/MAC hardware, software, and equipment to ensure optimal workstation performance.
  • Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Assist with the installation, configuration, and ongoing usability of desktop, laptops, MACs, peripheral equipment and software within established standards and guidelines.
  • Troubleshoot trouble tickets to resolve basic technical problems with desktop computing equipment primarily over the phone.
  • Provide customer assistance using Active Directory services and remote access tools.
  • Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin client computers.
  • Adheres to internal controls and reporting structure.
  •  

REQUIREMENTS

  • Education/Experience: Associates degree or equivalent in related field AND 1 year Desktop support experience.

OR

  • Experience: 3 years of Desktop support experience.

Job Requirements

Title:  Desktop Support Specialist

Job # SC15176

Location: Galveston. TX

Type:  6 month assignment with option to extend

REQUIREMENTS

  • Education/Experience: Associates degree or equivalent in related field AND 1 year Desktop support experience.

OR

  • Experience: 3 years of Desktop support experience.
Job ID: SC15176 - Desktop Support
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