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Customer Service in Culleoka,Tennessee
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Automotive BDC Representative/Internet Sales Representative

Columbia Chrysler Dodge Jeep Ram Columbia Full-Time
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Automotive BDC Representative/Internet Sales Representative


 Job Responsibilities:



  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)

  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance

  • Maintain an ongoing customer database to capture repeat business

  • Keep website up-to-date with vehicle specifications and availability

  • Schedule appointments with interested buyers for test drives and delivery of vehicles

  • Disclosing terms of sales with consumers and reviewing sales with dealership management


  • Previous customer service experience

  • Previous call center and/or Internet sales experience a plus

  • Sales experience is a plus, NOT required

  • Requires strong communication skills in order to work most effectively with customers

  • Must  be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date

  • Excellent follow through and follow up skills



 

Skills required

Explain Warranty
Demos
Campaigns
Customer Retention
Conduct Business
Use Crm Software
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Job ID: 0162

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