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Company Contact Info
- Chandler, AZ
- Naveena Shukla
- Phone: 973-841-2307
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Customer Service Representative
Collabera • Chandler, AZ
Posted 7 days ago
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******* looking for someone with Customer Service Experience*****
Handles more complex escalated customer calls in order to resolve in the most satisfactory manner for all parties concerned
Calls are non-routine and require deviation from standard screens, scripts and procedures
May respond to faxes and emails
Requires extensive knowledge of the organization, products and/or services
Possesses high level of technical skills
May require advanced problem solving skills and involve cross selling or up selling other financial products
Typically requires 1 to 3 years of customer services experience