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Company Contact Info
6100 Fairview Road
Charlotte, NC 28210
- Mandy Willis
- Phone: 704-644-7000
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Call Center/Customer Service Positions
Talent Bridge • Charlotte, NC
Posted 1 month ago
Call Center Career
Call Center positions
Position Description, Duties and Responsibilities:
- Previous Medical Insurance Benefits experience highly preferred!
- Conducting patient-specific benefit investigations
- Completing prior authorization research
- Assisting by locating coverage options for uninsured and underinsured patients
- Offering customer service outreach
- Informing with coding support and billing inquiries
- Candidates should be detail oriented as you will be responsible for auditing the insurance/benefits file before submission to the insurance company.
Minimum Qualifications & Education: The qualified candidate must possess and demonstrate:
- A positive attitude
- Superior customer service skills
- Excellent written and verbal communication skills
- Time management skills
- Highly accountable, self-motivated with the ability to work independently and keep work current
- A team player with strong attention to detail