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M3p41661038pmf6wjyt

Clinical Specialist

Yardi Systems, Inc. Eagle Full-Time
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Yardi Systems in Eagle, ID is searching for a Clinical Specialist to join their growing team!

Under minimal direction, the Clinical Specialist provides pre-sale and software implementation support for Yardi EHR clients. The Clinical Specialist works directly with Yardi clients, prospective clients, and Yardi staff via phone/web meetings, onsite visits, and industry conferences and facilitates training presentations. 

ESSENTIAL RESPONSIBILITIES:
Provides pre-sales support by leading detailed Yardi EHR software demos and participating in discussions with clinical staff at prospective clients.
Provides implementation support by assisting with clinical business analysis (such as translating clinical business practices into Yardi EHR software configuration), providing software best practices recommendations, and establishing relationships with key clinical staff at clients.
Provides ongoing account management support by assisting Yardi account managers and support staff with complex clinical support issues.
Assists with software development process by sharing clinical insight with development staff, providing specs, and participating in QA process.
Helps keep software in clinical compliance by staying informed about regulatory changes as well as trends in industry clinical best practices.
Analyzes complex data and presents to clients their outstanding issues list.
Acts as liaison between departments to develop complex software programs for EHR clients.
Leads projects to enhance EHR software development as well as documents and communicates changes to other team members.
Assists in preparing training manuals for the department.
Prepares and delivers training materials to internal Yardi teams and external clients as needed. 

EDUCATION/QUALIFICATIONS/EXPERIENCE:
Bachelor's or Associate's degree in Nursing or related or equivalent experience
Two (2) years minimum of training or software experience preferably with electronic health records or medication management systems, and/or nurses or experience with resident care in the senior living (or similar health care) industry 

REQUIRED SKILLS/ABILITIES:
Ability to travel up to 50% required
Excellent verbal and written communication skills
Solid grammar, spelling and composition skills
Proficiency in Microsoft Office Suite
Ability and interest in learning new software tools
Excellent multi-tasking, organizational and analytical skills
Demonstrated ability to articulate issues and resolutions
Strong attention to detail, follow-through and excellent organization skills
Strong customer service orientation and ability to work as a member of a team
Strong sense of urgency, adaptability, flexibility and resourcefulness
Ability to exercise independent judgment and come up with creative solutions/processes
Proven ability to work in a fast paced, dynamic environment
Ability to appropriately handle confidential and sensitive information
Proficient in diplomacy skills, and tact 

DESIRED SKILLS/ABILITIES:
Familiarity with Yardi applications
Experience with resident care in the senior living experience

At Yardi, we’ve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. 

There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!


EOE Race/Gender/Disability/Vets

Recommended skills

Attention To Detail
Multitasking
Verbal Communication
Written Communication
Analytical
Coordinating

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$72K
Below Avg. Average Above Avg.
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