Sacramento company is in need of office support for their family business. The ideal candidate would possess keen customer service skills, have an energetic, positive and engaging personality to share with their front office. Self-motivated, detail oriented and energetic demeanor are critical characteristics to
success in the workplace.
Maintain a professional and positive demeanor at all times
Effectively, efficiently and professionally answer calls or respond to email
Engage customers and determination of how to assist them, and troubleshoot issues.
Manage delegated tasks and administrative functions as designated by management within time-frame allotted.
Process orders and facilitate billing and general accounting functions
Must meet or exceed high standard of service by appropriate, professional and accurate response of product-related inquiries.
Must be comfortable on the phones, and have excellent written and verbal communication skills
Must be have sound computer skills
Maintain Customer Management Database
Individual attributes, skills and requirements:
Candidate must possess the ability to multi-task in a fast paced environment, while maintaining composure
Must be detail-oriented, accountable and punctual and professional
Must possess 1+ years of customer service, heavy call volume
Must be articulate speaking English.
Must have excellent verbal and written communication skills, be professional and articulate at all times
Must enjoy helping people and be absolutely comfortable on the phone
Microsoft Office suite experience- Word, Excel.
Must be able to type at least 35 wpm
PrideStaff Hiring Criteria:
Candidates must be at least 18 years of age and able to provide proof of eligibility to work in the U.S.
Must be willing to submit to a pre-employment background check and drug screen
Must be able to provide at least 2 positive, verifiable business references from prior employers or supervisors
Must provide proof of recent, relevant work history and show true desire to represent PrideStaff and clients in a unquestionably positive manner.
Must have reliable and consistent means of transportation
If you feel you are ideally suited to this position, apply to this position, with a complete and updated resume, and follow-up with a call to our office to discuss this opportunity.
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