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  • Long Beach, CA

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Field Marketing and Customer Account Representative: Full Time / Paid Training

Eclipse California • Long Beach, CA

Posted 22 days ago

Job Snapshot

$45,000.00 - $60,000.00 /Year
Advertising, Public Relations, Sales - Marketing
Professional Services, Marketing, Entry Level


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Job Description

Field Marketing and Customer Account Representative: Full Time / Paid Training

Eclipse California is a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus. 

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.


  • Receives and Processes customer purchase orders 
  • Enters electronic, paper and manual orders online 
  • Verifies & Confirms customer orders and delivery expectations. 
  • Quotes prices according to uniform pricing strategy and current market pricing. 
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers
  • Consumer Marketing and Field Sales
  • Marketing and Promotions 

Teamwork: Collaborates Expertly with Team Members 

  • Seeks good communication and cooperation within our organization 
  • Coordinates all routine aspects of customer orders, requests, and inquiries 
  • Identifies and uses internal resources as needed to complete tasks 
  • Supports team goals 
  • Is receptive/flexible/adaptable to change 
  • Understands, generally, about competitors and their services

Job Requirements


  • Customer service, customer solutions and/or sales experience. 
  • Leadership role without formal authority
  • Effective decision making
  • Displays effective interpersonal & communication skills (internal/external) 
  • Delivers timely and accurate information to customers & internal business partners both verbally and in writing. 
  • Achieves mutual understanding by summarizing & reviewing agreements 
  • Actively listens. 
  • Demonstrates understanding of our clients products and services 
  • Recognizes and responds to new/additional opportunities at existing customers 


  • Bachelor’s degree preferred 
  • Customer Service experience preferred 


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