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Part Time Customer Service Representative

KNF&T, Inc Auburn, MA Part-Time
$40,262.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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Our client in Auburn, MA is seeking a Part-Time Customer Service Representative to join their team. In this contract-to-hire role, you will be responsible for all telephone account maintenance. Apply today!

Compensation: $14/hr

Responsibilities for the Part-Time Customer Service Representative:

  • Process telephone inquiries, fax information/applications to customer
  • Research toll overcharges and v-tolls, and submit for adjustment
  • Aid process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, add tags, process applications, and correspondence
  • Prepare reports to include daily Phone Call Log
  • Cash out and prepare deposit at end of shift
  • File applications and other paperwork
  • Meet weekly call handling metrics
  • Prepared to take calls and/or start workday exactly at start of shift
  • Participate in the Quality Assurance process

Requirements for the Part-Time Customer Service Representative:

  • Work a rotating weekend schedule, one month on/one month off as scheduled or as required based on operational needs
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship       

Contract Employee Benefits:

  • Health and Dental
    • Contract employees are eligible for subsidized health and dental insurance coverage upon completion of 120 hours on assignment within four (4) consecutive weeks working a minimum of thirty (30) hours per week.
  • Paid Sick Leave
    • Contract employees who are employed to work in the Commonwealth of MA may accrue and use up to forty (40) hours of paid sick leave per calendar year in increments of no less than one (1) hour.
  • 401(k) Plan
    • Regularly recruited contract employees, who are U.S. citizens aged twenty-one (21) or older, are eligible to contribute to KNF&T’s retirement savings plan with Fidelity Investments.
  • Short Term Disability
    • Contract employees are eligible for subsidized short term disability, covering up to 12 weeks of a disability including maternity leave.
  • Free Training
    • KNF&T uses a state of the art e-Learning software training system. We encourage all our contractors to take advantage of this training, which is available 24 hours a day, 7 days a week.

Recommended skills

Attention To Detail
Multitasking
Scheduling
Interpersonal Skills
Coordinating
Verbal Communication

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$40,262
Avg. Yearly Salary

Career Path

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Part Time Customer Service Representative
$40,262.00 (Careerbuilder est.)
Estimated Salary: $71K
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Job ID: 84994

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