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Customer Service Representative

Snelling Staffing Services • San Jose, CA

Posted 10 days ago

Job Snapshot

Sales - Marketing, Other Great Industries
Customer Service, Other


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Job Description

Customer Service Representative

Snelling Staffing Services is currently seeking a Customer Service Representative in Sa n Jose and South San Francisco, CA.   The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints.   The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a can-do attitude at all times.

Customer Service Representative Responsibilities:

  • Handle inbound and outbound calls from external and internal clients
  • Provide excellent customer service to all callers and maintain adequate call times
  • Input documentation on all calls and follow-up with callers as needed
  • Escalate calls as necessary to the appropriate lead or department
  • Resolve customer support related issues and provide callers with proper solutions to their concerns

Job Requirements

  • At least 1+ year experience in a call center, retail, or other customer service environment
  • Strong communication skills
  • Basic computer knowledge
  • Ability to juggle multiple tasks simultaneously 

Interested and qualified candidates for the Customer Service Representative opening should submit their resume through CareerBuilder for immediate consideration.   Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview. 

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