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Company Contact Info

  • 16100 Pines Boulevard
    Pembroke Pines, FL 33027
  • Careers Careers

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Appointment Setter/BDC Agent

Subaru of Pembroke Pines • Pembroke Pines, FL

Posted 15 days ago

Job Snapshot

Full-Time/Part-Time
Automotive - Motor Vehicles - Parts
Automotive
4

Applicants

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Job Description

Subaru and Lexus of Pembroke Pines are hiring full-time and part-time “Appointment Setters/BDC Agents" to work in our fast paced BDC Department where customer satisfaction is our number one priority.

 Summary
Appointment Setters/BDC Agents work within an automotive brand/dealership and manage inbound and outbound communications with existing and prospective customers on the phone and the internet. This position is tasked with converting contacts into quality appointments that create an opportunity for sales requiring a great aptitude and a passion to learn more everyday. An Appointment Setter/BDC Agent is a product expert and understands the car buying process in order to guide our prospect clients and facilitate the appointment/sales process.

Job Requirements

Exceptional customer service skills
Upbeat, high energy and enthusiastic personality 
Able to overcome objections of prospective customers gracefully
Professional demeanor

Excellent communication skills (listening, speaking and writing)

Interacts via telephone and e-mail with customers

Highly organized

Methodical and detail oriented
Impeccable time management skills

Must be able to identify customer’s needs, present products and meet sales targets
A self-starter that is highly motivated and driven
Responsive, credible, consultative, knowledgeable
Strong work ethic

Capable of multitasking
Focuses on lead management as well as inbound and outbound communications
Handles a high volume of calls and others forms of contact with an enthusiastic yet professional attitude
Works well in a team environment

Attributes
  • Excellent computer skills required
  • Bilingual (English/Spanish)  preferred
  • Able to work a flexible schedule
  • Previous sales experience a plus
  • BA/BS or combination of education and equivalent experience

The Craig Zinn Automotive Group offers competitive compensation and benefits.

Apply via CareerBuilder or in person at:

Subaru of Pembroke Pines 16100 Pines Boulevard, Pembroke Pines, FL 33027

EOE M/F
Satisfactory background check results required
Proud to be a Drug-Free Workplace

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