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Company Contact Info

  • 633 Skokie Boulevard
    Northbrook, IL 60062
  • Human Resources
  • Phone: 847-432-7800
  • Phone:: 847-897-7666

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Bank - Deposit Operations Analyst

First Bank of Highland Park • Northbrook, IL

Posted 18 days ago

Job Snapshot

Full-Time
Travel - None
Experience - 3 to 5 years
Degree - High School
Banking - Financial Services
Banking
Relocation - No
12

Applicants

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Job Description

Operations Analyst


First Bank of Highland Park is a community bank committed to our Clients and the community at large. We have worked side-by-side with our Clients since 1955 combining practicality with creativity, while always remaining a consistent and steady financial partner in good and bad economies.

Our mission is to provide our Clients with exceptional service coupled with competitive rates and products without bureaucracy. We understand that banking today is more challenging than yesterday, but as a family business, we understand the advantage of being able to remain visionary and focused on the long term picture. Additionally, being independently owned and operated, allows us the authority and flexibility to make decisions quickly. That translates to exceptional service from experienced bankers and staff.

First Bank of Highland Park offers an exceptional benefits program and a highly competitive compensation package.

First Bank of Highland Park conducts credit and background checks on all candidates.

First Bank of Highland Park is an Equal Opportunity Employer: disability/veteran.


      

BASIC FUNCTION 

Work with the Deposit Operations Team to complete all assigned daily deposit functions including but not limited to processing Client corrections, fund transfers, wire transfers, exception items, and general ledger reconciliation. All processes are performed under general supervision by following established policies and procedures.

ESSENTIAL DUTIES

Exception Processing

 Research, resolve, and balance ACH/Check Unposted reports

 Process, return, and balance NSF ACH/Check items

 Rejected items from the inclearing process

 Process and balance Credit and Charge Backs

 Process and maintain in accordance to Banks policy and procedures:

o  Suspect stop payments

o  Client corrections

o  Overdraft monitoring and related letters to excessive OD Clients

o  Process ACH Reclamations/Prenotifications/NOC/and DNE


Client Services

 Properly Identifies Clients adhering to the Client Identification Guidelines

 Maintains outstanding Client service relations through courteous and responsive answers for external and internal Clients

 Direct Clients to the appropriate personnel to resolve more complex questions or problems for all internal and external Clients

 Provide requested research and documentation for internal and external Client requests


Wire Transfer Processing

 Transmit/Verify

o  Outgoing/incoming wire transfer files in accordance with policy and procedure


Process routine daily functions such as:

 Complete daily Internal Client requests received via e-mail in a timely manner. Requests include but are not limited to: Change of Address, Account Transfers, Stop Payments, etc.

 Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois

 Transaction processing

 Reconcilement /monitor/resolve assigned general ledgers that include but are not limited to: In process, ACH settlement, ATM control, etc.

 Process Issued Interest Checks

 Cash Letter and EFT Adjustments

 Process Legal Requests

 Mobile & RDC Capture Review

 Prepare/Process/Report/Delete Chex Systems situations

 Process other duties as assigned


NONESSENTIAL DUTIES

 Other duties as assigned


Job Requirements

KNOWLEDGE, SKILLS & ABILITIES

 Tact and diplomacy in dealing with both clients and employees

 Good organizational and time management skills

 Good communication skills and pleasant telephone manner

 Enjoy working with the external Clients

 Proficient computer skills

 Detail orientated

 Knowledge of bank regulations

 Good mathematical and problem solving skills

 Ability to multi-task
 

TRAINING & EXPERIENCE

 High school diploma or GED

 Microsoft proficiency

 5 year of banking experience with at least 3 years of deposit operations experience

 Fiserv application helpful

Job ID: 2017 - 21
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