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Mw07976fjlf9c4m1d6t

Customer Service Representative

BCforward Jacksonville, FL Full-Time
$37,376.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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Critical role in effectively managing daily business objectives with phone volume and service level management through the Managed Product Service Lines. Provides managed product support for Branch Offices to ensure all necessary tools, training and adequate client experience are being provided. Support includes daily interaction with Branch Offices, the MSG Product Partners and various operational teams within the home office. This individual will be responsible for providing service support for the Managed Accounts Processing and Services Department. Service inquiries from the branch offices include enrollment, maintenance, termination and billing of accounts for the products offered 


  • Client focused, self-directed, team oriented. 
  • Good communication and organizational skills. 
  • Experience with Microsoft Office Products (Word, Excel, Outlook). 
  • Solve problems and makes decisions, adept to client service, flexible and adaptable. 
  • Detail oriented, uses policies and procedures accurately. 
  • BACHELORS OR ASSOCIATES DEGREE REQUIRED
  • MINIMUM OF 1 YEAR OF CALL CENTER EXPERIENCE

Recommended skills

Product Support
Attention To Detail
Managed Accounts
Strategic Thinking
Training
Service Orientation

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$37,376
Avg. Yearly Salary

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Customer Service Representative
$37,376.00 (Careerbuilder est.)
Estimated Salary: $71K
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