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Company Contact Info

  • Atlanta, GA
  • Arise Virtual Solutions

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Customer Service Representative - Work at Home

Arise Virtual Solutions Inc. • Atlanta, GA

Posted 21 days ago

Job Snapshot

Contractor
Other Great Industries, Accounting - Finance
Customer Service, Accounting
60

Applicants

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Job Description

Leverage your experience and understanding of tax preparation with your customer service and tech support skills to provide support for Intuit’s Proconnect Lacerte Software , America’s leading online tax preparation software for large tax preparation firms. 

Earn Extra Money This Tax Season! Start Your Own Home-Based Customer Support Business!

Register to use the Arise Platform, and have the freedom to be your own boss!

Benefits of registering to use the Arise Platform:

  • Be your own boss, and work from home
  • Schedule your work around your life, not the other way around
  • Extra money for vacation or bills
  • Supplement your income or escape the 9-to-5

A day in the life providing service for Intuit’s Proconnect Lacerte Software:

  • Provide high end, white glove support to very large CPA firms who do personal taxes for their clients.
  • Interact with Lacerte users via phone, responding to customer service questions and/or renewal questions.
  • Research, analyze and determine an appropriate course of action for Lacerte customers; recommend additional services and add-ons as applicable.
  • Be a positive representative for Intuit and the Lacerte Group; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the Lacerte software product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires.
  • Offer analytical and organized resolutions and find a sense of enjoyment in troubleshooting, critical thinking, and problem-solving.
  • Secure the firm’s commitment to renew the software

Job Requirements

Are you ready to be your own boss?

If you want the pride and reward that comes with running your own business in your own way on your own terms, then running a mini call center from home offering tax support through the Arise Platform is for you.

Not ready to be your own boss?

A great way to gain experience is by working for a call center company that has already registered to use the Arise Platform. It’s the first step in gaining knowledge about the industry, and the details of providing services to clients using the Arise Platform, before starting your own company. Many of the thousands of small call center companies using the Arise Platform are hiring agents. 

Interested in this opportunity?
The registration process is easy! You can be up and running in as little as 3 to 5 days and on your way to making your work from home business dream a reality.


Learn more at AriseWorkFromHome.com.

About Arise

Arise connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service.  YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise. 

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