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- Plainfield, IN
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Customer Service Representative
Kelly Services • Plainfield, IN
Posted 5 days ago
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Make the most of your valued expertise as a Customer Service Representative!
Kelly Services is seeking candidates for a contract position with one of our customers, Lilly, a leading pharmaceutical company headquartered in Indianapolis, IN.
Field calls related to customer orders: low volume call center
Track shipments – obtaining proof of delivery using courier web sites
Verification of customer data using internal systems and external web sites
Receive, process, and track customer orders in SAP and other systems/databases
Address related inquiries received via phone, email, etc.
Search dept. collaboration site for reference material and contact information
Scanning/attaching documents, filing, compiling data
Prefer experience working in SAP, Access, Excel, and call center software
Prefer experience following GMPs
- Bi-lingual Spanish a plus
- Some data entry experience with high level of accuracy, attention to detail is a must.
- Excellent attendance – reliable with good work history.
- Must have the ability to use and understand computer systems and software.
- Good written and verbal communication skills.
- Comfortable taking incoming calls and answering inquiries.
- Ability to work in a team environment.
Experience using SAP Software preferred.
Experience using Call Center Software preferred.
Prior Customer Service experience.
Pay up to $19.40/hourLocation: Plainfield, IN Estimated 18 month contract, with benefits available: Kelly has arranged for the opportunity for employees to purchase benefits from a third party vendor, Leslie & Associates. Plans include medical, prescription drugs, vision, dental, life insurance, critical illness, accident insurance, Group Legal Plan, and/or short-term disability. Benefits are also available through the Federal Government Affordable Care Act (ACA). Monday-Friday 8:15am-5pm
If you meet the above requirements and are interested in being considered, please apply today!