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  • Plainfield, IN

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Customer Service Representative

Kelly Services • Plainfield, IN

Posted 5 days ago

Job Snapshot

Contractor
Experience - At least 3 year(s)
Degree - High School
$0.00 - $19.40 /Hour
Pharmaceutical
Customer Service, Admin - Clerical
0

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Job Description

Make the most of your valued expertise as a Customer Service Representative!

 

Kelly Services is seeking candidates for a contract position with one of our customers, Lilly, a leading pharmaceutical company headquartered in Indianapolis, IN.

  • Field calls related to customer orders: low volume call center

  • Track shipments – obtaining proof of delivery using courier web sites

  • Verification of customer data using internal systems and external web sites

  • Receive, process, and track customer orders in SAP and other systems/databases

  • Address related inquiries received via phone, email, etc.

  • Search dept. collaboration site for reference material and contact information

  • Scanning/attaching documents, filing, compiling data

  • Prefer experience working in SAP, Access, Excel, and call center software

  • Prefer experience following GMPs

Job Requirements

  • Bi-lingual Spanish a plus
  • Some data entry experience with high level of accuracy, attention to detail is a must.
  • Excellent attendance – reliable with good work history.
  • Must have the ability to use and understand computer systems and software.
  • Good written and verbal communication skills.
  • Comfortable taking incoming calls and answering inquiries.
  • Ability to work in a team environment.
  • Experience using SAP Software preferred.

  • Experience using Call Center Software preferred.

  • Prior Customer Service experience.

Pay up to $19.40/hour

Location: Plainfield, IN

Estimated 18 month contract, with benefits available: Kelly has arranged for the opportunity for employees to purchase benefits from a third party vendor, Leslie & Associates. Plans include medical, prescription drugs, vision, dental, life insurance, critical illness, accident insurance, Group Legal Plan, and/or short-term disability. Benefits are also available through the Federal Government Affordable Care Act (ACA).

Monday-Friday 8:15am-5pm

If you meet the above requirements and are interested in being considered, please apply today!

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