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Retail Sales Associate

Chicago, IL

Posted 26 days ago

Job Snapshot

Full-Time/Part-Time
$10.00 - $12.00 /Hour
Wireless
Retail, Sales, Telecommunications
75+

Applicants

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Job Description

Retail Sales Associate 

FULL-TIME/PART-TIME

DESCRIPTION

Boost Mobile, Exclusive Dealer

Position Overview:

The Retail Sales Associate (RSA) enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The goal of the RSA is to create an outstanding buying experience for the customer and a positive a team environment. The RSA should be able to position Boost Mobile against the competition in the wireless industry and tailor their recommendations through right fitting the customer's needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities:

●  Provides exceptional customer service to individuals visiting the store, including greeting customers, answering phones and assessing their needs.

●  Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.

●  Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.

●  Assist with all functions within a retail store in compliance with store policies and procedures.

●  Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.

●  Complete accurate paperwork and transactions according to company policies and procedures.

●  Share customer experience with the rest of your team including Management.

●  Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.

●  Assist in other tasks, duties, or projects as assigned by management.

●  Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades.

●  Assist in maintaining store appearance, inventory counts and merchandising standards.

●  Build customers confidence by making their experience comfortable, simple and solving their issues.

●  Engages in service selling and right fitting the customer with the appropriate total technology solution.

 Job Requirements:

●  At least 6 months experience in retail or another environment with a strong customer focus.

●  Professional, energetic and positive attitude.               

●  Ability to analyze results, plan for the future, make good decisions, and take responsibility

●  Excellent written and verbal/interpersonal communications skills

●  Flexible scheduling availability; reliable transportation.

●  Completed High school diploma/GED.

●  Working knowledge of cellular/paging/PCS/advanced wireless communication preferred.

●  Bilingual in Spanish as well as English preferred.

●  Must be able to stand for long periods of time (up to 9 hours) on the sales floor

●  Must be able to move and/or lift up to 25 pounds

Equal Employment Opportunity Employer and a Drug Free Workplace

LOCATIONS INCLUDE

Chicagoland Area

Hammond, IN

LANGUAGE

Bi-lingual preferred, but not required

Job Requirements

  • At least 6 months experience in retail or another environment with a strong customer focus.
  • Professional, energetic and positive attitude.               
  • Ability to analyze results, plan for the future, make good decisions, and take responsibility
  • Excellent written and verbal/interpersonal communications skills
  • Flexible scheduling availability; reliable transportation.
  • Completed High school diploma/GED.
  • Working knowledge of cellular/paging/PCS/advanced wireless communication preferred.
  • Bilingual in Spanish as well as English preferred.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor
  • Must be able to move and/or lift up to 25 pounds
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