To begin the application process, please enter your email address.
Company Contact Info
- Columbus, OH
- Geoff Hiltgen - North American Energy
Sorry, we cannot save or unsave this job right now.
Report this Job
Email Send Failed!
Customer Service Manager - New Location
North American Energy • Columbus, OH
Posted 22 days ago
Get facts about other applicants with a CareerBuilder Account
Customer Service Manager
We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours if you're selected for an initial interview.
We are a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.
We realize that with every customer contact lies opportunity- the opportunity to make a connection. The responsibility of interacting with our clients’ potential customers is one we take seriously. That is why we are hiring those with a background in hospitality or customer service who are looking for a career change. It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.
We Train our Customer Service Managers in the Following Areas:
Customer Service Management:
Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistent superior service.
Customer Acquisition Management:
We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.
Business Management Solutions:
Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor customer service managers to develop the skills they need to lead a team by honing the strengths they naturally possess.
We are one of the fastest growing customer service and customer acquisition outsources with locations across the United States and internationally. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.
With more than 10 domestic locations, our Customer Service team is creating new opportunities daily:
- We have our own in-house leadership development programs
- Opportunities for individuals to join a company where they can enjoy their work day
- 100% of our management team is promoted from within our organization.
- Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
- We believe in recognizing individual employees for their contributions and achievements
- Opportunities to grow and develop the career in management or leadership that individuals really want
Whatever role or position you are seeking, we have challenging and exciting career growth opportunities waiting for you.
Educational Requirements for our Customer Service Managers:
- High School Diploma
- College preferred
Experience and Skills for a Customer Service Manager:
- 1-2 years customer service or sales experience – restaurant or hospitality experience included
- Ability to remain highly motivated in a service and sales environment
- Creative thinker and problem solver
- Highly energetic with motivation to appreciate customers and other team members
- Multi-task oriented
- Excellent active listening and interpersonal skills
- Confident and positive attitude expressed with a genuinely sincere tone
- Adaptive to change
- Excellent oral and written communication skills with emphasis on probing
- Ability to lead a conversation
- Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities
Check Out Our Company Culture
Customer Service Managers At Our New Location!
Apply if you have the following experience: customer service, manager, marketing,
student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, summer employment, promotion, claims rep, claims representative, claims agent, claims rep, claims manager, claims associate, store associate, store, cashier, store manager, store, retail store, retail store, insurance rep, insurance agent, insurance sales, insurance representative, representative.