Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • San Francisco, CA
  • Pooja Karkhanis

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Desktop Support Technician jobs in San Francisco, CA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Jr. Desktop Support Technician

San Francisco, CA

Posted 4 days ago

Job Snapshot

Experience - At least 2 year(s)
Computer Software
Engineering, Information Technology


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Jr Desktop Support Technician

Job Description:

The Desktop Support Technician's role is to provide enduser support and maintenance within the organization's desktop and mobile computing environment.  This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and software, and mobile computing devices.
The Desktop Support Technician will participate as a member of the IT Help Desk, providing excellent customer service by troubleshooting problems (in person, by telephone, or via email or other electronic means) in a timely and accurate fashion, and providing enduser assistance where required.

  • Perform onsite analysis, diagnosis, and resolution of complex desktop problems for endusers, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
  • Install, configure, test, maintain, monitor, and troubleshoot enduser workstations and related hardware and software in order to deliver required desktop service levels.
  • Collaborate with server and network administrators to ensure efficient operation of the company's desktop computing environment.
  • Receive and respond to incoming calls, pages, and/or emails regarding desktop problems.
  • Ensure that physical desktop connections are in proper working order.
  • Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
  • If necessary, liaise with third party support and PC equipment vendors.

Required Skills:

  • 2+ years of experience supporting Windows PCs/laptops; Windows 7, 8, 10 (some or all)
  • 1+ years of experience supporting Mac OSX
  • Some experience supporting tablets and mobile devices (Mac and/or Android)
  • Experience with Microsoft Office; 365 preferred
  • GoogleApps experience desired
  • Experience with networking:  IP, VPN, DNS, DHCP
  • Strong written and oral communication skills

Job Requirements

Please refer to above content.

Job ID: JO-180413-03336
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.