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Customer Service Representative

PSR TEK Inc. • Pontiac, MI

Posted 8 days ago

Job Snapshot

Experience - 3 to greater than 15 years
Computer Software
Customer Service


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Job Description

Role: Customer service

Location: Pontiac, MI, Boise ID

Duration: Full time/Contract

Job Description

Non-technical resource who can provide support to internal and external customers and resellers via incoming customer contacts to the Customer Solutions Center through telephony or electronic-support methods.  Work on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.

Job Requirements

Knowledge Skill:
•Able to demonstrate basic administration or technical skills/knowledge in relevant areas.
•Ability to adhere to schedules, policies and procedures. 
•Ability to work flexible shifts on a rotating basis. 
•Ability to work a fixed first, second, or third shift rotation, which includes working weekends and holidays as part of the rotation, and depending on account needs.
•Manage time effectively
. •Professional oral, written and telephone communication skills. 
• Any Graduate
• Diploma in Computer Science
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