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- Irving, TX
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Customer Service Representative
Metroplex Management Group • Irving, TX
Posted 20 days ago
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Retail Customer Service Representative
Metroplex Management Group is currently seeking a Retail
Customer Service Representative in the DFW area. The Retail Customer
Service Representative will interact with customers to answer general
inquiries, resolves issues, and handle customer complaints. The ideal
candidate will maintain a professional image both in our office and in
our clients’ atmospheres and uphold a can-do attitude at all times.
Retail Customer Service Representative Responsibilities:
- Provide excellent customer service to all clients/customers and maintain adequate appointment times
- Report any new customer acquisitions or account changes to the Director of Operations
- Resolve customer support related issues and provide customers with proper solutions to their concerns
- At least 1+ year experience in an office, retail, or other customer service environment
- Strong communication skills
- Basic office etiquette
- Ability to juggle multiple tasks simultaneously