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Customer Service and Scheduling Assistant

Career Options Neenah, WI Full-Time
$16.00 - $17.50 / hour
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This growing Neenah company is seeking a Direct Hire Customer Service and Scheduling Assistant. They have 12 employees and have a friendly, casual environment.

This Customer Service and Scheduling Assistant duties:

  • You will be responsible for updating client addresses, contact information and billing details.
  • Other duties entail answering phones and assisting with scheduling and dispatching of technicians.
  • You will also confirm appointments, send follow up emails on service satisfaction, send in warranty paperwork and other office duties as needed.
  • This position involves a lot of people contact and customer service via phone.

Pay for Customer Service and Scheduling: $16.00-17.50/hour (depending on experience)

Hours: Approximately 8:00-5pm, M-F. Excellent benefits offered once hired on.

Qualifications for Customer Service and Scheduling Assistant:

  • Minimum of 2 years of office or customer service experience.
  • Must have basic to intermediate Microsoft Word and Excel skills.
  • Candidate must have friendly and positive personality with good communication/grammar skills.
  • This position involves multi tasking and accuracy and the candidate must enjoy a combination of phone work and administrative work.

Other job titles related:  Customer Service, Administrative, Office Assistant, Clerical, Office Assistant, Receptionist, Scheduler, Dispatcher

Recommended skills

Microsoft Excel


Salary Details

This salary was provided in the Job Posting.
Hourly Salary

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Customer Service and Scheduling Assistant
$16.00 - $17.50 / hour
Estimated Salary: $70K
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