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  • 100 Maryland Avenue Southwest
    Washington, DC 20002

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E-learning Trainers

Lumen Solutions Inc. • Washington, DC

Posted 15 days ago

Job Snapshot

Full-Time
Degree - 2 Year Degree
Computer Software
Training

Job Competition

14

Applicants

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Job Description

Lumen Solutions Inc., is a technology consulting services company based in Virginia. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in strategy development, portfolio management and enterprise architecture

Senior Trainers E-learning

Washington, DC

W2/1099 /C2C

Contract to Hire

Face to Face interview

MUST HAVES:

  1. E-learning developer, instruction experience, writing, presentation and design
  2. Writing, instructional, in person/remote design
  3. Produce writing materials, and present
  4. Tools: Adobe captivate 9, Storyline, Articulate, Temptesia, Electra

Claims and enrollment 5-7 years – very very strongly preferred

Audio editing process +

Use of Share point exp

Very engaging person

Team has 4 individuals right now

Training that is provided every year

Heavy instructional training

Instruct 15-25 people in person

6-8 wk year training

10 day training every year – open enrollment season training

No Travel. Only travel from DC to Reston, VA. This must be discussed with candidate

Job Description

Background:
The Service Benefit Plan Administrative Service Corporation (SBPASC) requires one contract Sr. Training Analyst. This individual will work as part of the Learning & Development Team supporting the Client Operations Center®, reporting to our Washington, DC office. Responsiblities:
The Candidate will be responsible for eliciting and documenting the learning requirements for the assigned project. In addition to being responsible for designing and developing training, the Candidate shall also set up delivery methods and schedules for newly on-boarded staff. The Candidate shall advise stakeholders and project peers on training and performance methodology while producing and delivering engaging and consice learning products. Skills/Experience
Candidate will have 8 -10 years of the following:
• Proven track record in developing original and innovative technical and related process training programs, workshops and demonstrations; experience developing instructor-led training materials and self-paced learning content. 
• Experience delivering training through a variety of methodologies including but not limited to: instructor-led, train-the-trainer and eLearning. Production of job aids, as well as learner and instructor guides are also required. 
• Experience analyzing new systems prior to implementation for roles-based training determination, training scope and schedule. 
• Established practice of updating eLearning and manual training materials based on end-user feedback as well as process, system or policy revision.
• Experience designing training programs from project discovery to implementation.
Experience serving as project lead for complex projects. • Develop strong working knowledge of the Learning & Development customer-base. Accountable for the design and delivery of select training programs and materials to our external customer, BCBSA Plans, across the Federal Employee Program. Understaning of healthcare claims and benefits enrollment processing highly desirable. 
• Extensive understanding of instructional approaches to systems training and knowledge of IT-enabled change.
• Experience working on process-change activities supported by IT solutions and translating 
them into performance-based training.
• Develops and/or contributes to unit reports including but not limited to: project status, cumulative learner scores, learner evaluations and course delivery analytics on an on-going basis. 
• 5 yrs experience in project management and SDLC. Working knowledge of writing training for audiences that include Business Analysts, Unit Testers, Project Managers and Development staff, among other end-users. 
Additional Skills:
Special consideration will be given to candidates possessing specific BCBSA knowledge such as: 
• Understanding of the policies and benefits of the Federal Employee Program
• Understanding of the Claims, Benefits and/or Enrollment process performed at Client
• Knowledge of key systems • Ability to capture key elements in brainstorming sessions, generate group member direction, and lead group to define and achieve goals.
• Ability to deal with ambiguity and frequent change.
• Experience working independently, effectively managing multiple tasks and directional changes under short and firm deadlines and a strong ability to work creatively and analytically in a problem-solving environment.
• Apply technical and analytical approaches to address client issues related to process assessment, strategy and change management for process improvement, organizational transformation, and/or other related areas. 
• Foundation knowledge and understanding of learning theory and instructional design techniques. 
• Interpersonal skills, communication, facilitation and presentation (written and oral) skills. Ability to break down complex concepts and processes into understandable messages, training, and support materials.
• Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication. 
• Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision. 
• Ability to organize and work under strict time and production deadlines, while producing quality deliverables. 
• Provides technical support for the organization or educational institution. Implements and evaluates instruction for adult learners.  Qualifications:
Bachelor’s degree, preferably in Instructional Design, Communications, Technical Writing, Computer Science, Journalism, Psychology, Social Sciences, English, or Business. • 6 yrs experience with the Adobe Captivate required. 
• 6-10 yrs proficiency in Microsoft Suite applications including: PowerPoint, Word, Excel, SharePoint, Project, Visio, particularly as used in the development of instructional content.  Preferences: 
Knowledge of Health Care Claims and Benefits Enrollment processing preferred.

 You can directly reach me at recruiting@lumensolutions.com

Please send resumes :recruiting@lumensolutions.com/lumensolutions@jobdivaemail.com

Job Requirements

Senior Trainers E-learning

Washington, DC

W2/1099 /C2C

Contract to Hire

Face to Face interview

MUST HAVES:

  1. E-learning developer, instruction experience, writing, presentation and design
  2. Writing, instructional, in person/remote design
  3. Produce writing materials, and present
  4. Tools: Adobe captivate 9, Storyline, Articulate, Temptesia, Electra

Claims and enrollment 5-7 years – very very strongly preferred

Audio editing process +

Use of Share point exp

Very engaging person

Team has 4 individuals right now

Training that is provided every year

Heavy instructional training

Instruct 15-25 people in person

6-8 wk year training

10 day training every year – open enrollment season training

No Travel. Only travel from DC to Reston, VA. This must be discussed with candidate

Job Description

Background:
The Service Benefit Plan Administrative Service Corporation (SBPASC) requires one contract Sr. Training Analyst. This individual will work as part of the Learning & Development Team supporting the Client Operations Center®, reporting to our Washington, DC office. Responsiblities:
The Candidate will be responsible for eliciting and documenting the learning requirements for the assigned project. In addition to being responsible for designing and developing training, the Candidate shall also set up delivery methods and schedules for newly on-boarded staff. The Candidate shall advise stakeholders and project peers on training and performance methodology while producing and delivering engaging and consice learning products. Skills/Experience
Candidate will have 8 -10 years of the following:
• Proven track record in developing original and innovative technical and related process training programs, workshops and demonstrations; experience developing instructor-led training materials and self-paced learning content. 
• Experience delivering training through a variety of methodologies including but not limited to: instructor-led, train-the-trainer and eLearning. Production of job aids, as well as learner and instructor guides are also required. 
• Experience analyzing new systems prior to implementation for roles-based training determination, training scope and schedule. 
• Established practice of updating eLearning and manual training materials based on end-user feedback as well as process, system or policy revision.
• Experience designing training programs from project discovery to implementation.
Experience serving as project lead for complex projects. • Develop strong working knowledge of the Learning & Development customer-base. Accountable for the design and delivery of select training programs and materials to our external customer, BCBSA Plans, across the Federal Employee Program. Understaning of healthcare claims and benefits enrollment processing highly desirable. 
• Extensive understanding of instructional approaches to systems training and knowledge of IT-enabled change.
• Experience working on process-change activities supported by IT solutions and translating 
them into performance-based training.
• Develops and/or contributes to unit reports including but not limited to: project status, cumulative learner scores, learner evaluations and course delivery analytics on an on-going basis. 
• 5 yrs experience in project management and SDLC. Working knowledge of writing training for audiences that include Business Analysts, Unit Testers, Project Managers and Development staff, among other end-users. 
Additional Skills:
Special consideration will be given to candidates possessing specific BCBSA knowledge such as: 
• Understanding of the policies and benefits of the Federal Employee Program
• Understanding of the Claims, Benefits and/or Enrollment process performed at Client
• Knowledge of key systems • Ability to capture key elements in brainstorming sessions, generate group member direction, and lead group to define and achieve goals.
• Ability to deal with ambiguity and frequent change.
• Experience working independently, effectively managing multiple tasks and directional changes under short and firm deadlines and a strong ability to work creatively and analytically in a problem-solving environment.
• Apply technical and analytical approaches to address client issues related to process assessment, strategy and change management for process improvement, organizational transformation, and/or other related areas. 
• Foundation knowledge and understanding of learning theory and instructional design techniques. 
• Interpersonal skills, communication, facilitation and presentation (written and oral) skills. Ability to break down complex concepts and processes into understandable messages, training, and support materials.
• Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication. 
• Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision. 
• Ability to organize and work under strict time and production deadlines, while producing quality deliverables. 
• Provides technical support for the organization or educational institution. Implements and evaluates instruction for adult learners.  Qualifications:
Bachelor’s degree, preferably in Instructional Design, Communications, Technical Writing, Computer Science, Journalism, Psychology, Social Sciences, English, or Business. • 6 yrs experience with the Adobe Captivate required. 
• 6-10 yrs proficiency in Microsoft Suite applications including: PowerPoint, Word, Excel, SharePoint, Project, Visio, particularly as used in the development of instructional content.  Preferences: 
Knowledge of Health Care Claims and Benefits Enrollment processing preferred.

Please send resumes :recruiting@lumensolutions.com/lumensolutions@jobdivaemail.com

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