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Customer Service Representative - Claims

CareersUSA Inc. Boca Raton, FL Full-Time
$38,000.00 - $42,000.00 / year
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CareersUSA, a leader in the staffing industry with over 38 years of experience, has another job opportunity for you:


Our Client is seeking a Customer Service Representative - Claims in Boca Raton, FL.


Earn $38,000 to $42,000 per year at this full-time, permanent position. Work 40 hours a week Monday through Friday from 8:30 AM to 5:30 PM.


Job Description:

  • Answer and/or return calls from insureds, public adjusters, attorneys, vendors, agents and others regarding open and closed claims
  • Respond to inquiries, answer questions and provide claim status information 
  • Update claim notes documenting phone calls and what action was taken
  • Transfers callers to appropriate persons as needed
  • Review emails from call center regarding after-hours and evening inquiries from customers on open or closed claims
  • Call customer and answer questions, update claim notes as applicable
  • Other duties and administrative projects as assigned
  • May have opportunity to work extended hours providing customer service assistance in the event of a Catastrophe (CAT)

Requirements:

  • High School Degree or Equivalent (GED)
  • 2 years of customer service experience preferably in the insurance industry 
  • Must have Florida 440 license 
  • Florida Adjusters 620 license is preferred
  • Experience providing customer service regarding homeowner’s insurance claims is preferred
  • Must have good time management, organizational and communication skills
  • Proficient in Microsoft Office, including Excel, Outlook and Word is preferred

Contact Information:

  • CareersUSA - Boca Raton
  • Ph: [ Phone number blocked ] - URL blocked - click to apply
  • Fx: [ Phone number blocked ] - ||
  • E-mail: [ Email removed ] - ||

Recommended skills

Communication
Time Management
Customer Service
Microsoft Outlook
Call Centers
Administration

Location

Salary Details

This salary was provided in the Job Posting.
$38,000-$42,000
Yearly Salary
This salary is within the average salary range of $28,080-$79,160 for this role in this location

Career Path

See the next step in your career
Customer Service Representative - Claims
$38,000.00 - $42,000.00 / year
Estimated Salary: $71K
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Job ID: BOC-CSRClms

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