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Customer Service Representative - Claims

CareersUSA Inc. Boca Raton, FL Full-Time
$38,000.00 - $42,000.00 / year
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CareersUSA, a leader in the staffing industry with over 38 years of experience, has another job opportunity for you:

Our Client is seeking a Customer Service Representative - Claims in Boca Raton, FL.

Earn $38,000 to $42,000 per year at this full-time, permanent position. Work 40 hours a week Monday through Friday from 8:30 AM to 5:30 PM.

Job Description:

  • Answer and/or return calls from insureds, public adjusters, attorneys, vendors, agents and others regarding open and closed claims
  • Respond to inquiries, answer questions and provide claim status information 
  • Update claim notes documenting phone calls and what action was taken
  • Transfers callers to appropriate persons as needed
  • Review emails from call center regarding after-hours and evening inquiries from customers on open or closed claims
  • Call customer and answer questions, update claim notes as applicable
  • Other duties and administrative projects as assigned
  • May have opportunity to work extended hours providing customer service assistance in the event of a Catastrophe (CAT)


  • High School Degree or Equivalent (GED)
  • 2 years of customer service experience preferably in the insurance industry 
  • Must have Florida 440 license 
  • Florida Adjusters 620 license is preferred
  • Experience providing customer service regarding homeowner’s insurance claims is preferred
  • Must have good time management, organizational and communication skills
  • Proficient in Microsoft Office, including Excel, Outlook and Word is preferred

Contact Information:

  • CareersUSA - Boca Raton
  • Ph: [ Phone number blocked ] - URL blocked - click to apply
  • Fx: [ Phone number blocked ] - ||
  • E-mail: [ Email removed ] - ||

Recommended skills

Time Management
Customer Service
Microsoft Outlook
Call Centers


Salary Details

This salary was provided in the Job Posting.
Yearly Salary
This salary is within the average salary range of $28,080-$79,160 for this role in this location

Career Path

See the next step in your career
Customer Service Representative - Claims
$38,000.00 - $42,000.00 / year
Estimated Salary: $71K
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