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B2B Client Services Associate

ATRIA Consulting, LLC Midtown Manhattan Part-Time
$40.00/ hour
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The B2B Client Services Associate is responsible for supporting the operations team as we get ready to deploy a new infrastructure for the company. The work will include all aspects of marketing, customer service, renewal marketing, and basic financial functions. This position will work closely and act as liaison with all individuals of the Audience Marketing Team plus the company's internal engineering team.

Assignment: 4 to 6-month contract duration - Wednesday through Friday schedule (24 hours a week)  


Responsibilities:

  • Customer focus to quickly understand and resolve customer issues in a timely manner
  • Understand pricing for all types of customers including groups & site licenses & agents
  • Needs to be extremely detail oriented and have excellent time management skills
  • Review customer invoices for accuracy and consistency

The ideal candidate will be a clear and concise communicator, comfortable with data analysis, tactical and flexible with changes midstream. Must have a can-do approach to problem-solving in a very fast paced environment.

Other Requirements include:

  • Digital media or magazines experience
  • Audience Marketing or Consumer Marketing
  • Experience with subscriptions/renewals and/or fulfillment house experience
  • Strong organizational and follow up skills
  • Ability to multi-task, prioritize and manage time effectively
  • Self-starter & fast learner
  • Basic finance, marketing, and customer service understanding

Skills required

Customer Service
Organize Appointments
Setting Up Files
Administration
Problem Solving
Communications

Location

Salary Details

Based on Job Title, Location and Skills
$40
Below Avg. Average Above Avg.

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B2B Client Services Associate
$40.00/ hour
Estimated Salary: $44K
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ATRIA Consulting, LLC is certified as a Women’s Business Enterprise (WBE) and Woman-owned Small Business (WOSB) through the Women’s Business Enterprise National Council (WBENC), NY Empire State Development, New York City, and New Jersey. We are also a certified Small Diverse Business (SDB) in Pennsylvania. We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain. We are also an active member of the MidJersey Chamber of Commerce – The hub of New Jersey business, and the San Antonio Chamber of Commerce.

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