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Company Contact Info

  • La Plata, MD 20646
  • Georgie

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Bilingual Patient Advocate (Spanish)

Cognizant • La Plata, MD

Posted 28 days ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 to 10 years
Degree - High School
Healthcare - Health Services
Customer Service

Job Competition

1

Applicant

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Job Description

Position Description:

The Patient Advocate will assist clients with applications for benefits through Medicaid, Social Security Disability and/or hospital charity program assistance. We ensure that Medicaid, Social Security, County Indigent or other types of eligible funding for health care services is received for patients onsite at a local hospital. This includes assisting the patients and others to complete forms, applications and other paperwork. Other duties will be assigned.

Responsibilities include, but are not limited to:

  • Collect and review patient information to determine patient's eligibility for Medicaid and charity programs
  • Prepare documents; review for accuracy and completeness
  • Provide technical assistance on agency issues, services, program(s)
  • Maintain and/or create files or record keeping systems. Sort, label file and retrieve documents or other materials
  • Ensure adequate documentation is maintained
  • Manage caseload. (uphold daily productivity standards)
  • Computer proficiency skills are required
  • Retrieve, sustain and communicate all designated reports
  • Maintain database (This would include documentation of face-to-face and telephone patient contacts. Daily goals will be assigned and monitored)
  • Develop and maintain professional relationship with hospital staff

Job Requirements

Requirements:

  • High school diploma or equivalent is required
  • Degree preferred but not required
  • Bilingual in English/Spanish
  • Must have valid driver’s license and willing to travel locally if needed
  • We are seeking professionals who are compassionate about helping those in need
  • Previous experience working with Medicaid eligibility and/or in a medical office setting is an advantage
  • Must have the ability to maintain and respect confidentiality and HIPAA guidelines
  • Must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managerial skills
  • Flexibility is a must in both schedule and job duties

Schedule: Monday through Friday, 8am -4:30pm

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