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Company Contact Info
- Brown Deer, WI
- Renae Schmidt
- Phone: 262-785-0900
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Customer Service Representative
Elite Human Capital Group • Brown Deer, WI
Posted 4 days ago
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- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Start date November 7, 2018
Second shift 1pm-10pm
Must work either Saturday or Sunday every week
If selected, you must be available Monday through Saturday between 8am – 7pm
- 1 - 3 years of call center experience
- Verbal Communication
- Phone Skills
- Data Entry Skills
- People Skills
- Customer Focus
- Customer Service
- Attention to Detail