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Customer Service in Pickett,Wisconsin
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Customer Care Representative

Cadre Services Greenville, WI Full-Time
$13.00/ hour
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Are you a Customer Care Representative who has strong problem solving skills? Are you a Customer Care Representative who enjoys working with people over the phone?


Our client’s specialty and passion is supporting educators and administrators. They are committed to providing state-of-the-art services.


WHAT YOU WILL BE DOING:


As a Customer Care Representative, you will be the first line of contact for customer inquiries via phone, fax, internet and/or mail regarding orders, returns, products and services.


  • Monitor customer orders
  • Initiate tracers with carriers
  • Authorize returns and/or credits including necessary transportation
  • Receive and process phone and electronic orders
  • Diffuse difficult customer situations, schedule repairs, deliveries and installations



  • Call center experience is highly preferred
  • Computer savvy with the ability to learn new programs quickly ,work with dual monitors  and move around through multiple screens
  • 1 year of data entry and/or keyboarding experience is ideal
  • Basic skillset in MSWD and Excel
  • Must be a quick learner and be ok with working on a headset and talking on the phone all day
  • Strong problem solving skills with the ability to resolve discrepancies
  • Strong organizational skills, high attention to detail and able to manage multiple tasks at once
  • Excellent written/verbal communication skills

Hours: Training hours will be 8:00am – 5:00pm and the regular hours will be 9:30am – 6:00pm
Pay for the Customer Care Representative position: $13.00 / hr.
Location: Greenville, WI
Job I.D. 135610


WHAT YOU GET:


  • Make a difference in the lives of many children
  • Great environment
  • Award-winning company dedicated to their employees’ well-being and commitment to health
  • Health insurance


Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.


Skills required

Customer Service
Problem Solving
Listening
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$13
Below Avg. Average Above Avg.

Career Path

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Customer Care Representative
$13.00/ hour
Estimated Salary: $64K
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Job ID: 135610

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Specializing in office and professional employment, Cadre has been serving Northeast Wisconsin and the Madison area since 1994!

Cadre staffs for full and part time positions which are permanent, long term or short term. Direct hire and payroll transfer solutions are also available.

The positions we fill include accounting, administrative, banking, customer service, human resources, insurance, legal, purchasing, sales and many more! At any given time, Cadre has over 300 open office and professional positions we are working to fill for our clients.

Cadre is a family-owned, Wisconsin-based company with offices in the Appleton, Green Bay, Madison and Oshkosh markets.

If you are looking for a partner in your job search, contact us today and discover the Cadre difference!

Appleton:

5665 W. Grande Market Drive
Appleton, WI 54913
(920) 954-8800

Green Bay:

1251 Scheuring Road, Suite C
De Pere, WI 54115
(920) 339-9140

Madison:

1468 N. High Point Road, Suite 202
Middleton, WI 53562
(608) 203-8511

Oshkosh:

1498 W. South Park Avenue
Oshkosh, WI 54902
(920) 651-1990

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